SuperLemon- A complete CRM tool over WhatsApp
SuperLemon is a Chrome extension developed by Superlemon that offers a complete CRM tool over WhatsApp. It is designed to enhance sales and provide personalized chat support for better conversions. With this tool, agents can view customer and order-related details directly in their WhatsApp chat window, eliminating the need to toggle between multiple systems and screens.
The extension pulls out every detail related to users and their orders, including profile information and order status, and displays it in a user-friendly dashboard alongside the chat window. This allows agents to have the full context and deliver highly personalized and memorable support experiences. Additionally, the extension provides a list of pre-written quick replies to choose from, minimizing response and resolution time. Agents also have the option to create their own custom quick replies.
